Why do we bother?

The importance of training for domestic workers.

In today’s competitive world, where a lot of families have both parents in full-time employment, there is an unusual demand from professionals for highly skilled domestic workers.

The standards are higher when professional parents are leaving their kids or their homes in the hands of other people. They often need assurances that the domestic workers they employ are capable of handling matters competently in their homes. For instance, a parent paying for a nanny may want the assurance that the person knows how to administer CPR and first aid or does not pose a threat to the early development and wellbeing of the children. Security concerns and other assurances like privacy and confidentiality are also important to professional workers. This has moved us from the days when families just employed anyone. These days, there is a very clear preference for domestic workers who are professionally trained to understand the level of discreetness required.

That is why Mipri Inc. is not just a domestic worker agency, but also an academy where skills are imparted to domestic workers. Mipri Academy provides both soft and technical skills that are directly responsible for the capacity building of many domestic workers. Soft skills such as communication and teamwork skills, client interaction, and personal hygiene are integral parts of the training. These are skills that are often overlooked because they don’t always form part of the core responsibilities of domestic workers. But these intangibles are what employers look out for and use as a basis for assessing the professionalism of a domestic worker. In addition, Mipri Academy provides technical skills such as janitorial training, housekeeping, food handling and safety, childcare and development, CPR and first aid, etc. 

These skills equip domestic workers to match up to the high demands that have characterized the domestic workspace in recent times. Skill development for domestic workers also plays an important role in reinforcing the view among workers and employers that domestic work is real work. This improves the working conditions of domestic workers and increases employers’ satisfaction. In other words, training domestic workers leaves all parties satisfied and happy. 

– written by Jude Boateng

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